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Elias Thampi is the esteemed Managing Director and Chief Executive Officer (MD & CEO) of Assure BPO LLP, bringing with him a wealth of experience and expertise garnered over 18 years in the business process outsourcing (BPO) industry.
With a diverse background encompassing various domains including Outbound, Inbound, and Back Office operations, He has demonstrated his versatility and proficiency in catering to the needs of clients across multiple sectors. His leadership has been instrumental in establishing Assure BPO LLP as a trusted partner for businesses seeking outsourcing solutions.
His extensive experience spans a wide range of clients, including leading companies in industries such as Fast-Moving Consumer Goods (FMCG), Banking, Financial Services and Insurance (BFSI), Direct-to-Home (DTH), and Telecommunications. Under his guidance, Assure BPO LLP has consistently delivered exceptional service and value to its clients, driving growth and success.
In addition to his practical experience, He holds the prestigious Lean Six Sigma Green Belt certification, demonstrating his commitment to continuous improvement and operational excellence. His dedication to efficiency and quality has been pivotal in shaping Austin Allen Assure BPO LLP's culture of excellence and innovation.
His leadership, expertise, and vision continue to drive Assure BPO LLP towards greater heights of success and excellence in the BPO industry.